Every call answered. Every patient booked.
Magyc picks up when your front desk can't, on busy mornings, at lunch, after hours and on weekends. It answers questions, handles emergencies and books patients straight into your schedule.
A missed call is a missed patient. Magyc makes sure there aren't any.
Answers every call: evenings, weekends, holidays and the lunch rush.
Checks real openings and books patients directly into your schedule.
Languages, switching mid-call the moment a patient does.
Of calls recorded, transcribed and summarised for your team.
What it looks like in practice.
New patient · CDCPBooked
Toothache · after hoursEmergency
Asked about whiteningCall back
Less to manage. More off your plate.
We learn your practice.
Your hours, providers, services, insurance, emergency policy and the way you like patients greeted.
We connect your schedule.
Magyc links to the online booking you already use, so appointments land where your team already looks.
Calls start flowing.
Keep your number. Send calls to Magyc all the time, after hours, or only when the front desk is busy.
It gets better with you.
Listen to any call, tweak what it says, and see every booking and request in one place.
Your receptionist. Your rules.
Every practice on Magyc gets its own receptionist, set up around how that practice runs. Never a shared script.
- Your own voice and greeting. Choose how it sounds and what it says when it picks up.
- Your providers and appointment types. It books the way your front desk would.
- Your own login. Your team sees your calls and only yours.
- A person when it matters. Transfer to your team whenever a caller asks.
Patients book in the language they think in.
Magyc hears which language a caller is speaking and switches with them, even mid-sentence. Your team gets the summary in English.
Patient information, handled with care.
Built for Canadian practices, with patient privacy in mind from the first ring.
Private to your practice
Each practice has its own secure login. Calls, recordings and patient details are visible to your team only.
Only what's needed
Magyc asks for the details a booking needs and nothing more. No medical advice, no diagnosis, ever.
You stay in control
Review any call, change what Magyc says, or route calls back to your front desk at any time.
Common questions.
Do we need to change our phone number?+
No. You keep your number and forward calls to Magyc: all the time, only after hours, or when nobody picks up within a few rings. Some practices also add a new number just for bookings.
Can it really book into our schedule?+
Yes. Magyc connects to your online booking and only offers times that are actually open. When something can't be booked online, it takes a detailed request for your team to confirm.
What happens with dental emergencies?+
Magyc recognises urgent problems like severe pain, swelling, broken or knocked-out teeth, gives the first-aid guidance you approve, and books the earliest emergency slot. Serious symptoms are directed to 911 or the ER.
Will patients know they're talking to AI?+
Magyc sounds natural and friendly, and it's honest if a patient asks. Anyone who prefers a person can be transferred to your team.
How long does setup take?+
We set up your receptionist around your practice's hours, providers, services and policies, test it with you, then switch on your calls. There's no hardware to install and nothing new for your team to learn.
We have more than one location. Does that work?+
Yes. Each location can have its own receptionist, number, hours and providers, and each one keeps its own calls.
Hear it answer your practice's calls.
See Magyc in a 15-minute demo, set up with your practice's own hours, services and providers.